Privacy Policy

1. Our Role

PLMS (Property Lead Management System) is a dedicated internal system operated exclusively by this Agency to manage property enquiries and client communication.

This Agency acts as the Data Controller and is responsible for how personal data is collected, used, and stored.

PLMS is not a public marketplace or third-party platform.

2. What Data We Collect

Account Data (Agents and Managers)

• Name
• Email address
• Login credentials
• Basic account activity

Lead and Client Data

• Full name
• Email address
• Phone number
• Country and city
• Property Type (House / Apartment / Land)
• Budget range (up to 200K / 200K–400K / 400K–1M / over 1M)
• Purpose of enquiry (Buy / Invest)
• Preferred contact method (Phone / E-mail)
• Lead status information (New / Contacted / Qualified / Viewing Scheduled / Negotiation / Won / Lost)

3. Purpose of Processing

• Responding to property enquiries
• Managing and organizing sales leads
• Tracking communication with clients
• Supporting internal workflows
• Ensuring authentication and platform security

4. Legal Basis

Personal data is processed based on your consent when submitting the enquiry form and on our legitimate interest in responding to property-related requests.

5. Data Storage and Retention

Personal data is securely stored using trusted cloud infrastructure providers and appropriate technical safeguards.

We retain personal data only as long as necessary to respond to enquiries, manage records, and comply with legal obligations.

6. Data Sharing

We do not sell or trade personal data. Data may be processed by trusted service providers solely for secure hosting, system functionality, and technical support.

Personal data may also be disclosed if required by applicable law.

7. Security

• Access control mechanisms
• Secure authentication
• Role-based permissions
• Protection against unauthorized access

8. Your Rights

Under GDPR, you have the right to access, correct, restrict, or request deletion of your personal data.

If you would like your data to be removed from our system, please contact us at:

support@PLMS.com

We will respond to your request within 30 days in accordance with GDPR requirements, unless we are legally required to retain certain information.

9. Cookies

PLMS uses only strictly necessary cookies required for website functionality, authentication, and security.

We do not use tracking, advertising, analytics, or marketing cookies.

You can control cookies through your browser settings. Disabling necessary cookies may affect certain website functions.

Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

PLMS Support
support@PLMS.com